gegene
Posts: 3
Joined: Sun Apr 17, 2016 3:45 pm

Loading error

Sun Apr 17, 2016 4:02 pm

I've been using the Highslide editor for many years and the last galery I've created with this editor won't work.
The thumbs don't appear on the screen, there's only a grey square and the "Loading" sign keeps blinking on and on on the screen without ever stopping.
I'm not really familiar with Javascript. Nevertheless, I've changed « hs.outlineType = 'custom'; into hs.outlineType =’ null’ ; » in highslide.config.js but it won't work.
here is the link
http://perso.numericable.fr/chiccentre/ ... urges.html
Do you have any suggestions ?
Thanks in advance.

MisterNeutron
Posts: 430
Joined: Sun Aug 18, 2013 11:20 am

Re: Loading error

Mon Apr 18, 2016 2:18 am

This has nothing to do with the Javascript. The images are simply missing. For example, these images are not on the server:

http://perso.numericable.fr/chiccentre/ ... rges60.JPG

http://perso.numericable.fr/chiccentre/ ... rges60.JPG

Also, in highslide.config.js:

Code: Select all

Change:

hs.outlineType = 'custom';

To:

hs.outlineType = null;

Do not use any quote marks.

gegene
Posts: 3
Joined: Sun Apr 17, 2016 3:45 pm

Re: Loading error

Mon Apr 18, 2016 9:45 am

I had verified that the images
were very present in Large and Thumbs.
I am going to contact my access provider and contacts
you possibly
Thank you very much

MisterNeutron
Posts: 430
Joined: Sun Aug 18, 2013 11:20 am

Re: Loading error

Mon Apr 18, 2016 11:52 am

I know what the problem is. The case of the file extension has been changed.

This image is missing: http://perso.numericable.fr/chiccentre/ ... rges60.JPG

But this image is there: http://perso.numericable.fr/chiccentre/ ... rges60.jpg

JPG and jpg are different on a server!

gegene
Posts: 3
Joined: Sun Apr 17, 2016 3:45 pm

Re: Loading error

Wed Apr 27, 2016 4:15 pm

I received your answer a couple of days ago and you nailed it: it's exactly what I needed to solve my problem!!
I wished I could have found the answer myself....since it was right in front of me.....

Thanks so much for your help!

MisterNeutron
Posts: 430
Joined: Sun Aug 18, 2013 11:20 am

Re: Loading error

Wed Apr 27, 2016 4:33 pm

I should have spotted it more quickly. It's a common problem, especially when working in Windows, which is not case-sensitive.

Glad you've got it sorted out now. :)

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