TRW
Posts: 4
Joined: Mon Oct 03, 2011 1:05 pm

Thumb Infinite Loading 2

Hello,

I am having the same problem as a previous writer. The thumb does not pull up the large image.

I recently purchased a licence.

This only started after December 26 - up until that time I have used Highslide numerous times and it has worked fine. It is a wonder program. I am not sure what I have started doing differently.

I use the online editor. A sample page is below.
http://ptonline.ca/highslide-custom-example.htm

Thank you for your help.

Tom
User avatar
RoadRash
Posts: 8249
Joined: Tue Jul 15, 2008 6:43 pm
Location: Fredrikstad, Norway
Contact: Website

Re: Thumb Infinite Loading 2

Hi Tom,

WeÔÇÖve had some problems with the Editor during the Christmas, but the problem is fixed now.
Because of a server error the necessary outline graphic file wasnÔÇÖt packed in the zip archive, and the Highslide gallery will not load with out this outline graphic file (custom.png). IÔÇÖm afraid you have to recreate your gallery in the Editor.

We're sorry for the inconvenience.
Hilde
Highslide Support Team

Overview of my Highslide sample pages: RoadRash.no
TRW
Posts: 4
Joined: Mon Oct 03, 2011 1:05 pm

Re: Thumb Infinite Loading 2

Thank you. Indeed, it is working now.

This is the third time that a question of mine has been answered in a timely, helpful and professional manner by Highsoft staff. It is appreciated.

Tom

Return to “Highslide Editor”