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Thumb Infinite Loading 2

Help for using the Highslide Editor, the visual way of setting up Highslide.

Thumb Infinite Loading 2

Postby TRW » Wed Dec 28, 2011 5:08 pm


I am having the same problem as a previous writer. The thumb does not pull up the large image.

I recently purchased a licence.

This only started after December 26 - up until that time I have used Highslide numerous times and it has worked fine. It is a wonder program. I am not sure what I have started doing differently.

I use the online editor. A sample page is below.

Thank you for your help.

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Joined: Mon Oct 03, 2011 3:05 pm

Re: Thumb Infinite Loading 2

Postby RoadRash » Thu Dec 29, 2011 6:52 am

Hi Tom,

WeÔÇÖve had some problems with the Editor during the Christmas, but the problem is fixed now.
Because of a server error the necessary outline graphic file wasnÔÇÖt packed in the zip archive, and the Highslide gallery will not load with out this outline graphic file (custom.png). IÔÇÖm afraid you have to recreate your gallery in the Editor.

We're sorry for the inconvenience.
Highslide Support Team

Overview of my Highslide sample pages:
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Joined: Tue Jul 15, 2008 8:43 pm
Location: Fredrikstad, Norway

Re: Thumb Infinite Loading 2

Postby TRW » Fri Dec 30, 2011 2:06 am

Thank you. Indeed, it is working now.

This is the third time that a question of mine has been answered in a timely, helpful and professional manner by Highsoft staff. It is appreciated.

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Joined: Mon Oct 03, 2011 3:05 pm

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