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by cmc
Mon Jul 16, 2018 12:38 am
Forum: Highcharts Cloud
Topic: Labels in Scatter/Bubble Charts (Error #14)
Replies: 17
Views: 5595
 
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Re: Labels in Scatter/Bubble Charts (Error #14)

I am also having this problem - all the chart examples linked to don't work in cloud.

TBH cloud has been terrible since it got the new interface.
by cmc
Thu Jul 12, 2018 3:35 am
Forum: Highcharts Cloud
Topic: Help with scatter chart label
Replies: 2
Views: 1142
 
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Re: Help with scatter chart label

Correction: its a bubble chart!
by cmc
Thu Jul 12, 2018 3:23 am
Forum: Highcharts Cloud
Topic: Help with scatter chart label
Replies: 2
Views: 1142
 
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Help with scatter chart label

HI, Hoping you could tell me what I'm doing wrong in the cloud version. The TH of the tooltip I've set up isn't showing the sector in this chart: https://cloud.highcharts.com/show/s0bTakN3F When it is working in this JSfiddle: https://jsfiddle.net/crooked/xw1m60u8/ Tooltip: tooltip: { useHTML: true,...
by cmc
Tue Jun 19, 2018 11:13 pm
Forum: Highcharts Cloud
Topic: Problem Opening Charts
Replies: 12
Views: 3560
 
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Re: Problem Opening Charts

Well, my problem was a short term solution as I had a deadline - and not a long term one to solve the fact that this is happening across many of my charts.

If I tell you for sure that the particular ones I already screenshot and gave you are duplicates, this still needs investigating.
by cmc
Wed Jun 06, 2018 12:55 am
Forum: Highcharts Cloud
Topic: Problem Opening Charts
Replies: 12
Views: 3560
 
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Re: Problem Opening Charts

HI Daniel,

To be honest I can't remember which are duplicates and which aren't. I really need a solution for this because I am about to hit a deadline.

If you think the problem is the duplicates, would it be rectified by re-making the charts I specifically need to publish in the next couple of days?
by cmc
Fri Jun 01, 2018 12:40 am
Forum: Highcharts Cloud
Topic: Problem Opening Charts
Replies: 12
Views: 3560
 
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Re: Problem Opening Charts

Hi there,

Any closer to a solution on this one?
by cmc
Wed May 23, 2018 11:23 pm
Forum: Highcharts Cloud
Topic: Problem Opening Charts
Replies: 12
Views: 3560
 
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Re: Problem Opening Charts

HI

Yes, they are duplicates of a previous chart with updated data.
I have approx 150 charts in my account going back about a year and a half. I have never had this problem before the past week.
by cmc
Tue May 22, 2018 11:35 pm
Forum: Highcharts Cloud
Topic: Problem Opening Charts
Replies: 12
Views: 3560
 
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Re: Problem Opening Charts

Two more attachments - 1. how it looks when I click on the chart form the library to try and edit it (wrong chart!) 2. how it looks embedded in my webpage (right chart!) Note that this is happening to a large majority of my charts at the moment, it is not restricted to this single chart I am using a...
by cmc
Tue May 22, 2018 11:32 pm
Forum: Highcharts Cloud
Topic: Problem Opening Charts
Replies: 12
Views: 3560
 
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Re: Problem Opening Charts

Sure, the public link for the chart is: https://cloud.highcharts.com/show/H1BuuRy1Q Weirdly, if I use the embed code and embed it in my website, it displays correctly. But what its displaying is a different chart. You can see from the thumbnail attached it's not the same chart (line is different, an...
by cmc
Tue May 22, 2018 6:07 am
Forum: Highcharts Cloud
Topic: Problem Opening Charts
Replies: 12
Views: 3560
 
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Problem Opening Charts

Hi there, When I click on a chart in my library, it opens up the wrong chart. It is happening with most charts and in all browsers. But then, if I go to the Publish tab, it is the right inject code etc for the one I originally wanted to open... See the screen grabs attached for a better idea of what...

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