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My pictures won't upload into Highslide Editor.

Help for using the Highslide Editor, the visual way of setting up Highslide.

My pictures won't upload into Highslide Editor.

Postby sianne99 » Wed Nov 02, 2011 6:31 am

Hello,

Very cool website! Hopefully I can get it to work for me.

I am trying to upload pictures into a gallery in the Highslide Editor, but keep getting this error: Failed to write file to disk. The error happens if I try to load one or twenty. Oddly enough, out of a group, one of my files DID upload, and I don't know why that one did but all the others did not. They all have the same .jpg extensions.

Even when I tried to upload the picture here in this forum, I got this error: The image file you tried to attach is invalid.

Thanks in advance for your help; this is a disappointing start.
Sianne
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Re: My pictures won't upload into Highslide Editor.

Postby RoadRash » Wed Nov 02, 2011 2:04 pm

Hi Sianne,

IÔÇÖm sorry, but weÔÇÖre having trouble with our server right now. This will be fixed as soon as possible, and weÔÇÖre sorry for the inconvenience this may cause.
The reason one of your images was uploaded is probably because this image was small. At the moment you can upload only small images.
Hilde
Highslide Support Team

Overview of my Highslide sample pages: RoadRash.no
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Re: My pictures won't upload into Highslide Editor.

Postby sianne99 » Fri Nov 04, 2011 9:23 pm

Hi Hilde,

Can you give me an update on the status of the server trouble? Do you expect it to be functioning properly within hours, days, weeks?
I'd love to get my pictures uploaded soon.

Kind Regards,
Sianne :D
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Re: My pictures won't upload into Highslide Editor.

Postby RoadRash » Sat Nov 05, 2011 12:05 pm

The Image Manager in the Editor is now functional again.
Hilde
Highslide Support Team

Overview of my Highslide sample pages: RoadRash.no
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